Seminar ∙ UX Sofia
UX Sofia 2020

12:15 ∙ Onboarding users to the world of digital “banking”


The world around us is changing to make everything more flexible for our international lives. But opening an international bank account is still as difficult as it was 20 years ago. TransferWise is one of the companies trying to change that – by offering a better way to manage our international money.

But first we need to tackle onboarding – a truly universal problem every piece of software faces. All your customers have to do it, and you're guaranteed that some of them will run into some kind of difficulty. How can we make onboarding to financial products easier? So they can enjoy the rest of the product faster.

Speakers: Meylin Bayryamali
Presentation