Our panelists will share their firsthand experiences—what they’ve tried, what worked, and what didn’t. We’ll explore the challenges and opportunities of opening up user research to wider teams and how to balance inclusivity with maintaining quality and integrity. The discussion will also touch on the evolving role of UX research experts and the ethical and legal considerations that come with decentralizing research efforts.
Whether you’re a seasoned researcher, an employer looking to innovate, a freelancer, or a UX designer eager to learn more, this session promises fresh insights and thought-provoking perspectives for anyone interested in the future of user research.

Даниел Дунгьов
Senior Product Design Manager at CleverTap
Daniel is a Senior Product Design Manager at CleverTap, a coach and co-founder of Figmaistor, Partner and Lead Designer at Agency HYPE, and a teacher at Softuni Creative.
His interests and experience span user research, product strategy, and design systems. He preaches the Jobs-to-be-done methodology and believes that every designer should strive to deliver results and value above all else.
Design is function and should not be confused with art.